1312 E. Cary Street
Shockoe Slip
Richmond, VA 23219
804-788-1594
fountainbookstore
@gmail.com
 
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Friday-Saturday 10-6
Sunday 12-5
 
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Autographed Maggie Stiefvater Books!


 BLUE LILY, LILY BLUE SHIPPING UPDATE!

We are so grateful for Maggie's fans and are thrilled you are all getting these extraordinary books!  We are working around the clock to ship as many orders as possible as quickly as possible. Every order is carefully checked and packed by hand, because you are important to us.  If you ordered USPS shipping, you will get an email when your shipping label has been created.  

As of NOON on October 23rd, we are shipping orders with numbers above 6400.*  We are shipping your books in numerical order, with a few exceptions:

1. In some cases, if your order number is LOWER than the number listed above, there may be a hiccup with the way the USPS web site uploaded your address.  We love the postal service (especially our carriers, Anna and Quinn), but they chose to upgrade their website this past weekend, so that put us behind the curve a bit.  We are working working working to get your address up to date and get your books shipped ASAP.

2. International labels have to be entered and customs declarations made on an individual basis.  We are working on those as we go, but they do take additional time.  Please watch your email inbox for when your label has been created, and then you can track your order from there. 

3.  If you ordered your books to be shipped via UPS, there has been a bit of a delay due to a virus in the UPS system. We are working hard to resolve this ASAP. Don't worry, we did not lose any order information. It is just taking longer than usual to process these.

4.  If you ordered a copy of Sinner, we had a larger-than-anticipated demand for copies, so we are waiting for the publisher to send us more.  Those will ship (with the special covers) as soon as we get them in stock. 

5.  If you ordered personalized copies of books, those books will be shipped after the initial round of non-personalized books so that we can take the time and care to ensure you receive your special book(s).

6.  If you ordered your books to be shipped by Media Mail your books will ship last. We have to ship the books to people who paid for priority shipping before we can ship any books for free.

We can't wait for you to get your books!  Please check back here for updates on our progress.  Thank you for your patience! 
 
 
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GREAT NEWS!  WE WILL BE GETTING (A FEW) MORE OF THE LIMITED EDITION SINNER DUST COVERS FEATURING MAGGIE'S ART OF COLE AND ISABEL.  
 
YOU MAY NOW PURCASE EITHER AN AUTOGRAPHED COPY OF SINNER, OR A COPY OF SINNER WITH THE AUTOGRAPHED LIMITED EDITION COVER.  IF YOUR SINNER COMES WITH A SIGNED COVER, YOUR BOOK WILL NOT BE SIGNED.
 
INSTRUCTIONS:
  • IF YOU ALREADY ORDERED A COPY OF SINNER TO BE SHIPPED WITH BLUE LILY, LILY BLUE -- DO NOTHING, YOUR BOOK WILL COME WITH A COVER.  If you would like just a signed book instead, send us an email with your order number.
  • IF YOU ORDERED A COPY OF SINNER AFTER THE PREORDER DEADLINE AND HAVE ALREADY RECEIVED YOUR BOOK WITHOUT THE SPECIAL COVER -- DO NOTHING, WE WILL SEND A COVER TO YOU TO PLACE ON YOUR BOOK.  
THE REST OF THE COVERS WILL BE ALLOCATED ON A FIRST-COME, FIRST-SERVED BASIS:  
  • IF YOU ALREADY PREORDERED A COPY OF BLUE LILY, LILY BLUE AND WOULD LIKE TO ADD A SINNER WITH A SPECIAL COVER, MAKE A NEW ORDER FOR SINNER (with cover) AND, IN THE COMMENTS, PROVIDE YOUR BLUE LILY, LILY BLUE ORDER NUMBER. WE WILL ADJUST YOUR SHIPPING CHARGES AND SHIP THEM TOGETHER. IF YOU DO NOT PROVIDE YOUR BLUE LILY, LILY BLUE ORDER NUMBER IN THE COMMENTS, YOU'LL STILL GET BOTH BOOKS, BUT YOU WILL PAY DOUBLE SHIPPING.   
  • IF YOU WANT A COPY OF SINNER ON ITS OWN, JUST PLACE AN ORDER FOR SINNER WITH THE COVER. THIS OPTION WILL BE AVAILABLE UNTIL WE RUN OUT OF COVERS (AND IF YOU ORDER AFTER WE RUN OUT BUT BEFORE WE'VE HAD A CHANCE TO UPDATE THE WEB SITE, WE WILL CONTACT YOU TO SEE IF YOU STILL WANT TO ORDER THE BOOK).
 
 
ALREADY PRE-ORDERED BLUE LILY, LILY BLUE BUT WOULD LIKE TO GET A DREAM THIEVES PAPERBACK TO GO WITH IT?  CHOOSE "ADD A DREAM THIEVES PAPERBACK" BELOW, AND FOLLOW THE INSTRUCTIONS TO SAVE ON SHIPPING COSTS AND GET BOTH BOOKS TOGETHER! 
 
 
IF YOU ORDER BLUE LILY WITH ANYTHING ELSE, ALL OF YOUR BOOKS WILL SHIP IN OCTOBER.  PLEASE PLACE SEPARATE ORDERS TO RECEIVE BOOKS AS RELEASED. THANKS!!!!! 
 
 INTERNATIONAL CUSTOMERS, IF YOU ARE HAVING TROUBLE PROCESSING YOUR ORDER, TRY PAYPAL.  WE HAVE RESOLVED MOST INTERNATIONAL CREDIT CARD ISSUES, BUT THERE MAY BE A FEW BUGS IN THE SYSTEM THAT PAYPAL WILL RESOLVE.
 
Welcome to the online autographed copy home of our favorite writer of Young Adult and now Middle Grade fiction!  Maggie's stories inspire and are ripping great adventurous reads!  You won't be disappointed!
 
Autographed copies must be prepaid.  If you wish to have your books personlized add your personalization in the comments field and be prepared to wait.  Your orders will be filled last.  Thank you. 
 
If you have questions, please email fountainbookstore (at) gmail with your order number or questions. -Kelly
 
International Customers: Shipping defaults are set at the highest level at default.  If your actual shipping cost is less, we will manually reduce your rate at check out to reflect estimated cost of shipping.  In other words...if you're Canadian, don't freak out, you will be paying less when your purchase is rung through.
 
Thanks, everyone for supporting Fountain and Maggie.  Stay tuned to this page for additions or changes in availability of books!
 

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